Shaklee Canada order charges are applied to total merchandise (MP) before taxes and are subject to Provincial Sales Tax (PST) where applicable.
Enjoy Free and Flat-Rate Shipping The benefits of becoming a Shaklee Preferred Member include special shipping promotions:
You will receive an order confirmation via e-mail once your order is shipped. You can track your shipments using the information provided in the e-mail message.
Have More Questions?
Contact Shaklee Customer Service at 1-800-263-6674 or firstname.lastname@example.org.
Shaklee Customer Service Hours of Operation
English: Monday through Friday, 9:00 a.m. to 8:00 p.m. ET Saturday 10:00 a.m. to 7:00 p.m. ET
French: Monday through Friday, 8:00 a.m. to 4:00 p.m. ET
Carriers and Shipping Options
Which carriers does Shaklee Canada use for delivery?
What shipping services are available?
Is free shipping available?
For more information about the Shaklee rewards program for Preferred Members, click here.
For more information about Distributor rewards, click here.
How fast will I receive my order?
What days are considered business days?
General Packing/Shipping Questions
I didn’t receive an order confirmation e-mail. What do I do?
If you didn’t receive your order confirmation e-mail, you can verify the tracking for your order by visiting ca.shaklee.com or contacting Shaklee Customer Service at 1-800-263-6674 or email@example.com.
What if my package is left in the sun or heat?
Short-term exposure to high temperatures, such as a package stored in direct sun or the trunk of a car, won’t cause Shaklee products to lose nutritional value. It may, however, cause minor physical changes to a product, particularly soft gelatin capsules, which may become stuck together. Allowing the capsules to cool and then inverting the bottle and tapping on a hard surface will usually unstick the capsules – and their nutritional delivery will not be affected. For maximum stability, products should always be stored in a cool, dry place.
What if my products freeze while being delivered?
There's no concern at all for tablet or powdered products if they should happen to freeze. If capsule products become frozen, their ordinarily clear contents will appear cloudy. All you need to do is let them slowly warm up to room temperature and they'll soon return to normal. If any liquid products arrive frozen, allow them to warm up to room temperature, then shake the containers thoroughly to ensure that there's no separation of the ingredients.