Contact Us
Have a question? Need an answer? Want to provide feedback? We're here to help! Your questions are important to us. Please feel free to contact us.
Join Shaklee today by calling 1-800-263-6674 and talking to one of our friendly representatives.
Product Orders
For placing an order with a Field Service Representative or to ask questions regarding member status, member applications, upgrading Distributors, PV updates, order shipping status, tracking shipments, account access exceptions, AutoShip management, or coupon administration. Please have your Shaklee ID or your order number available.
Phone - English: 1-800-263-6674
Phone - French: 1-800-263-9145
Fax: 1-800-281-4160
English Hours: Monday through Friday, 9:00 a.m. to 8:00 p.m. ET
Saturday 10:00 a.m. to 7:00 p.m. ET
French Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. ET
Shaklee Field Support
For Business Leaders who have questions regarding title/rank, pricing, appointments, volume grace months, forms, processes, the P&R, promotions, incentives, changes to accounts, Personal Websites, ca.shaklee.com, the Events site, e-mail, or passwords.
Phone: 1-888-5-SHAKLE (1-888-574-2553)
Fax: 1-800-281-4160
E-mail: canada@shaklee.com
English Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. ET
French Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. ET
Product Technical Support
For questions about Shaklee products and ingredients from our Healthy Nutrition, Healthy Weight, Healthy Beauty, and Healthy Home (including Get Clean® Water) lines. All requests for information must be in writing.
E-mail: canada@shaklee.com
Mail: Shaklee Canada Technical Support
3100 Harvester Road, Unit 7
Burlington, ON L7N 3W8
Media Relations
For media relations, media inquiries, news release information, and press kits.
E-mail: publicrelations@shaklee.com
Shaklee Canada Home Office
3100 Harvester Road, Unit 7
Burlington, ON L7N 3W8
Phone: 905-681-1422
Fax: 1-800-281-4160
E-mail: canada@shaklee.com